Orders and delivery
Prices are in pounds and paid in full at checkout through Stripe. Your order arrives 3–7 days after payment. In Bexley we hand-deliver and set it up with you; anywhere else we'll confirm delivery by phone, WhatsApp or email.
Refunds and faults
Each product is programmed to your own Google review link, so once it's set up we can't take it back or resell it. If it arrives faulty or doesn't open your review box, we replace it free. This doesn't affect your legal rights.
Reviews
We make it easy for customers to leave a review; we can't promise how many you'll get or what they'll say. Please follow Google's rules: ask every customer, and don't offer rewards for reviews.
What we collect
Your name, business name, email, phone number, Google listing and delivery address.
Why
Only to make, deliver and support your order, and to contact you about it. We never sell your details or send marketing you didn't ask for.
Who sees it
Us, Stripe (to take payment) and our private order notifications on Discord. Stripe handles your card details; we never see them.
Your rights
Call or WhatsApp 07988 523167 to see, correct or delete the details we hold. We keep order records only as long as we need them for the order and our accounts.